How do I make a reservation?

Please apply through the official reservation site. If you have any questions about the contents of the tour, please contact us from the Inquiries page and we will reply to you within 2 business days.

What if I want to cancel?

Please let us know by e-mail or phone. Please note that a cancellation fee will be charged except in the case of unavoidable circumstances such as weather or transportation. Please check the cancellation fee on the application page.

I made a reservation but did not receive an email.

First, please check your spam folder or set your spam filter, etc. If you still do not receive an e-mail, please ask us using the inquiry form.

What methods of payment are available?

Payment can only be made in cash. Please pay the participation fee directly to the staff on the day of the tour.

Are tours ever cancelled?

The program may be cancelled if the number of participants does not reach the minimum number of participants or if we have no choice but to cancel the program due to the instructor, venue, or other reasons. In the event that the tour is cancelled, we will notify you as soon as possible. In the event that the tour is cancelled or postponed, we will not be able to compensate for the cost of transportation to the meeting place, accommodation, etc.

What should I do if I have an allergy on a tour that includes food?

If you cannot eat any foods due to allergy or other reasons, please let us know at the time of registration. Please note that some menu changes may not be possible due to tour schedule.

Can I participate even though I am a Japanese?

Is possible. An English-speaking guide will accompany most of the tours. Please use it only if you agree.

Is transportation and meals included in the tour price?

Please refer to the reservation page for information on the fees included in each tour.

Is there a parking lot nearby if I take a passenger car to the meeting place?

There is no parking lot owned by our company. Please use coin-operated parking near the meeting point.

Are non-English interpreters available?

Currently it is only available in English, but in the future we hope to collaborate with other languages.

What kind of company is TAKAHASHIGAWA TRAVEL?

TAKAHASHIGAWA TRAVEL is a travel business operated by Yoshiiya Base Co. At the same time, we also train guides and tour guides who can bring you back to the same places again and again.

What kind of tours are you planning?

We offer tours that allow you to experience the culture and industry of the Yanagawa river valley and its stories together with art, culture and literature. We also offer tours that allow you to enjoy a casual stroll through the towns. For more information, please refer to the "Tour" section.

FAQ | TAKAHASHIGAWA TRAVEL

Frequently asked questions are summarized here.
If you have any questions that are not answered here, please contact us individually.

About Reservations

Q How do I make a reservation?: A

Please apply through the official reservation site.
If you have any questions about the contents of the tour, please contact us from the Inquiries page and we will reply to you within 2 business days.

Q What if I want to cancel?: A

Please let us know by e-mail or phone. Please note that a cancellation fee will be charged except in the case of unavoidable circumstances such as weather or transportation. Please check the cancellation fee on the application page.

Q I made a reservation but did not receive an email.: A

First, please check your spam folder or set your spam filter, etc.
If you still do not receive an e-mail, please ask us using the inquiry form.

Q What methods of payment are available?: A

Payment can only be made in cash.
Please pay the participation fee directly to the staff on the day of the tour.

About the Tour

Q Are tours ever cancelled?: A

The program may be cancelled if the number of participants does not reach the minimum number of participants or if we have no choice but to cancel the program due to the instructor, venue, or other reasons. In the event that the tour is cancelled, we will notify you as soon as possible.
In the event that the tour is cancelled or postponed, we will not be able to compensate for the cost of transportation to the meeting place, accommodation, etc.

Q What should I do if I have an allergy on a tour that includes food?: A

If you cannot eat any foods due to allergy or other reasons, please let us know at the time of registration.
Please note that some menu changes may not be possible due to tour schedule.

Q Can I participate even though I am a Japanese?: A

Is possible. An English-speaking guide will accompany most of the tours.
Please use it only if you agree.

Q Is transportation and meals included in the tour price?: A

Please refer to the reservation page for information on the fees included in each tour.

Q Is there a parking lot nearby if I take a passenger car to the meeting place?: A

There is no parking lot owned by our company.
Please use coin-operated parking near the meeting point.

Q Is it possible for one person to participate?: A

Is Possible.

Q Are non-English interpreters available?: A

Currently it is only available in English, but in the future we hope to collaborate with other languages.

About TAKAHASHIGAWA TRAVEL

Q What kind of company is TAKAHASHIGAWA TRAVEL?: A

TAKAHASHIGAWA TRAVEL is a travel business operated by Yoshiiya Base Co.
At the same time, we also train guides and tour guides who can bring you back to the same places again and again.

Q What kind of tours are you planning?: A

We offer tours that allow you to experience the culture and industry of the Yanagawa river valley and its stories together with art, culture and literature. We also offer tours that allow you to enjoy a casual stroll through the towns. For more information, please refer to the “Tour” section.